Returns & Exchanges

At Ventus, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your fit isn't perfect, we are here to help you find the right style or process a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the original items in their secure packaging, ensuring all designer tags remain attached and the clothing is in its original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.